Last Updated: 4th February 2025

At Mosopy, we deliver cozy socks worldwide! Below are details about shipping destinations, carriers, costs, and delivery timelines.

1. Shipping Destinations

We ship to:

• United States (Domestic)
• International (Excluding US-sanctioned countries).

2. Domestic Shipping (United States)

• Carriers: USPS, UPS, FedEx.
• Processing Time: Orders are prepared in 2-4 business days.
• Cost: Calculated at checkout based on order size and location.

Delivery Time:

• Same Day Delivery: Available for select items and locations. Check checkout page for availability.
• 2 Day Delivery with FedEx 2Day®: Orders placed Monday-Friday before 2 PM EST will arrive within 2 business days.
• Standard Delivery with USPS, UniExpress, FastHorse: 5-12 business days.

3. International Shipping

• Carriers: DHL, FedEx, UPS.
• Processing Time: 2-4 business days.
• Restrictions: We do not ship to US-sanctioned countries.
• Cost: Calculated at checkout.

Delivery Time:

• Express Shipping:
  EU: 2-5 business days.
  Other International: 4-7 business days.
• Standard Shipping:
  EU: 8-13 business days.
  Other International: 10-15 business days.

4. Shipping Costs

• Free Shipping Threshold: Automatically applied at checkout (if available).
• Variable Rates: Costs depend on order size and destination.

5. Order Tracking

• A tracking number is emailed once your order ships.
• Track your package directly via the carrier’s website (links included in email).

6. Customs & Duties

• International Orders: Customers are responsible for customs fees, taxes, or import duties.
• Note: These fees are not included in the order total and are payable upon delivery.

7. Shipping Updates

You’ll receive email notifications for:

• Order Confirmation: Immediately after purchase.
• Shipping Confirmation: When your order leaves our warehouse.

8. Lost or Damaged Packages

• Lost Packages: Contact us at support@mosopy.com within 30 days for a refund or replacement.
• Damaged Items: Notify us within 48 hours of delivery with photo proof for a full refund.

9. Holiday & Peak Season Delays

Delivery times may extend during holidays or sales events.

Contact Us

For shipping questions:

• Email: support@mosopy.com